Refund policy

Made Just for You

Every Lynn Qwik piece is made to order, just for you. Because of this, we do not accept returns or exchanges for change of mind or sizing. Sizes are listed on each product page.

Damaged, Defective, or Misprinted Items

If a made-to-order item arrives damaged, defective, or misprinted, we will send a free replacement or a full refund to your original payment method. Reach us within 30 days of delivery through ashgroveandco.com/pages/contact with your order number and a clear photo of the issue. There's no need to send the item back.

In-Stock Items

In-stock items follow the terms shown on their product page.

Refunds

Approved refunds go back to your original payment method. Most banks post the credit within 3–7 business days.

Ashgrove & Co.
P.O. Box 1161, Lake Stevens, WA 98258
ashgroveandco.com/pages/contact

If your package is lost in transit or arrives damaged, email hello@ashgroveandco.com within 30 days of delivery and we'll make it right with a replacement or refund.